Success Story

Hamilton Health Sciences – Indigenous Health Plan

Hamilton Health Sciences (HHS) is one of Ontario’s largest hospital systems, serving a diverse population over multiple sites. As part of its commitment to reconciliation, HHS embarked on developing an Indigenous Health Plan to guide strategies for improving health outcomes and experiences for Indigenous patients, families, and communities.

Results

The project delivered a final Indigenous Health Plan that met or exceeded all expectations:

●       A professional, polished document that clearly communicates HHS’s vision and commitments toward Indigenous health and reconciliation

●       A visual identity that is meaningful, symbolically rich, and culturally resonant, which strengthened stakeholder buy-in and pride

●       A presentation tool that enabled HHS leadership to share the plan confidently with internal and external audiences

●       Validated collaboration and positive feedback from all stakeholder groups, including Indigenous advisors, internal communications teams, and executive leadership

●       A product that supports HHS’s reconciliation goals, incorporating traditional teachings, respect for Indigenous ways of knowing, and institutional rigour and accessibility